HOTEL RESEARCH

How AI finds a hotel.
And where it books.

Explore the decisions an assistant makes, from a traveler’s request to the official booking path.

FEATURED STUDY

New York City
hotel AI study

What our New York City tests found about website access and the route to guest details.

Read the New York City study
OFFICIAL BOOKING PATHNew York City
REPLAYING STUDY RECORDS
89%reached guest details24/27
11%stopped earlier3/27

Explore simulated prompts during the 15-second pause. Tooltip recommendations are illustrative.

More hotel experiments

Explore more hotel observations in Arrivl’s research library.

Arrivl research library
Book Demo